Ordering & Redeeming Tickets
- I can't find my order. What do I do?
- If I can't attend the original event I purchased tickets for, can I transfer my tickets to a different event?
- Do I have to buy a ticket if I just want to watch?
- If I cannot attend the event but have already purchased tickets, can I resell them online?
- When do I get my wristband?
- How can I add a fire pit or s'mores kit online after I've already purchased my tickets?
- What does purchasing "Skip the Line" do for me?
- I accidentally bought tickets to the wrong location. What should I do?
- Which websites are safe for me to purchase tickets through?
- What does an adult ticket include?
- What does a child ticket include?
- How do I make sure I never miss a discount?
- Are children free?