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Ordering & Redeeming Tickets

  • When do I get my wristband?
  • I can't find my order. What do I do?
  • How can I add a fire pit or s'mores kit online after I've already purchased my tickets?
  • Do I have to buy a ticket if I just want to watch?
  • If I can't attend the original event I purchased tickets for, can I transfer my tickets to a different event?
  • If I cannot attend the event but have already purchased tickets, can I resell them online?
  • What does purchasing "Skip the Line" do for me?
  • What does an adult ticket include?
  • I accidentally bought tickets to the wrong location. What should I do?
  • Which websites are safe for me to purchase tickets through?
  • What does a child ticket include?
  • Are children free?
  • How do I make sure I never miss a discount?

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